In this webinar, we delve into the areas of Returns [RMA], Returns to Suppliers [RTS], and Prices in SSM with Don Lindsey. And, we explore the most complex menu set in QAD: how to process Return Material Authorizations [RMA] and, subsequently, returns to our suppliers for repair or refurbishment.

Don gives us a look at the Price List functionality for SSM as well. While similar to the customer and supplier price list processes, there is certain functionality specific to the aftermarket in terms of CAR, warranties, contracts, and material orders for discount, markup, and price.

You’ll also be interested in:

• QAD SSM: It’s shipped, now how do I manage it?
• SSM: Warranties & Contracts
• Managing Installed Base Data Webinar
• The Hidden Cost of Installed Base Data
• To find out more about Installed Base Issue Data Loader, call us at 1-877-348-5432
• Do you need consultation about using QAD Service & Support? We’re happy to help. Please answer a few questions here and we’ll contact you.

 

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